Sales Consultant II - Sacramento County
Company: Sysco
Location: Corona
Posted on: October 12, 2024
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Job Description:
Who We Are:
Guest Worldwide is a global collective of dynamic, industry-leading
companies with more than 40 years of unparalleled experience
serving the unique needs of diverse markets in every corner of the
world. From providing full-spectrum hospitality and distribution
solutions at Guest Supply - and manufacturing award-winning
personal care amenities at Gilchrist & Soames, to manufacturing
versatile and innovative product assortments that create smarter
textile solutions at Manchester Mills, we're proud to provide
products to more than 25,000 hotels in over 100 countries. Guest
Worldwide is a wholly owned subsidiary of Sysco - an industry
leading, global food and beverage distribution company, employing
thousands of employees worldwide and home to the 13th largest sales
organization in the world. Learn more by visiting
Position Summary:
The Sales Consultant is responsible for promoting the Company's
products and services by building relationships with new and
existing customers in order to become our customers' most valued
and trusted business partner. This outside sales representative
utilizes consultative selling techniques in order to maintain and
grow sales of amenities, textiles, room accessories, paper,
janitorial supplies, cleaning, FF&E and MRO products to hotels,
management groups and/or additional markets within an assigned
territory. The main focus of the Sales Consultant is to help the
Company's customers succeed while achieving sales and profit goals
established by the Company. Sales Consultants receive a base salary
with an opportunity to earn quarterly bonuses based on KPI
achievement.
Primary Responsibilities:
Responsible for maintaining and identifying new sales opportunities
within prospective and existing accounts. Make sales calls and
presentations to develop and maintain a solid customer relationship
to increase sales and category penetration.
Utilize consultative selling techniques, product knowledge, ROI,
system tools (i.e., Phocas, GForce and Salesforce.com) and sales
training resources to effectively target new prospects and market
growth opportunities.
Continuously manage assigned accounts and take corrective action,
as needed, to maintain and improve the overall customer
experience.
Regularly consult with assigned accounts as appropriate, including
new products and services, company changes, holiday schedules,
product pricing or information changes and new opportunities.
Immediately notify management if an existing account is in jeopardy
of discontinuing service or issues remain unresolved regardless of
attempts to correct situation.
Work with Accounts Receivable to ensure customers pay invoices
within agreed upon terms.
Regularly interact and communicate with various internal
departments to provide vital information that may be necessary for
servicing the customer. This may include advance notification to
Merchandising of changes, increased or decreased product movement,
new business, changes in proprietary product or other related
information.
Assist in the set-up of new accounts, including Customer Account
Application (CAA), customer order guides, pricing, order schedules,
files, etc. Coordinate with other departments as appropriate to
meet or exceed customer expectations.
Accurately forecast sales results and trends for a specific
territory, group of accounts, etc.
Minimum Education:
Bachelor's degree in Sales, Marketing or Business preferred.
Minimum Experience:
3 - 5 years sales experience with proven record of sales success
and history of accomplishments.
Experience in hospitality or supply/distribution sales
preferred.
Experience in relationship sales managing new and existing customer
opportunities and up-selling preferred.
Experience with trip planning, territory routing and account
prioritization preferred.
Skills & Abilities:
Excellent communication (verbal and written), interpersonal and
professional interactive skills as necessary to perform at a high
level. Ability to communicate clearly via email and phone and
effectively present information and respond to questions from
management and associates. Capable of working with others in a
proactive and constructive manner.
Excellent organizational and project management skills, including
planning, prioritizing and executing multiple initiatives
autonomously while shifting priorities as necessary. Uses time
effectively.
Strong in person presentation, negotiation and closing skills with
customers and prospects.
Ability to think creatively and be solution driven.
Active listening skills to understand and interpret solution driven
selling. Aptitude for processing information and incorporating
feedback for interactive business conversations.
Capacity to convey ideas effectively and sell a variety of
products.
Professional demeanor, vibrant personality, and ability to instill
trust with people.
Goal-oriented and driven self-starter who can work within a team
environment and strive to be the best.
Familiarity with general finance concepts is required.
Respond promptly to customer needs. Solicit customer feedback to
improve service.
Identify and resolve problems in a timely manner. Gather and
analyze information skillfully and develop alternative solutions as
needed.
Display willingness to make decisions. Exhibit sound and accurate
judgment. Make timely decisions.
The ability to approach others in a tactful manner. React well
under pressure. Accept responsibility for own actions. Follow
through on commitments.
Demonstrate exceptional work habits, including punctuality and
consistent attendance related to job role and customer and all
company meetings, functions and conferences. Ensures work and
customer requirements are covered when absent. Computer literacy,
including familiarity in handling and maintaining a customer
database and skills that include Microsoft Office 365 (Word, Excel,
Power Point, and Outlook) and Internet navigation.
Familiarity with analytical software tools and CRM systems.
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly
required to sit, stand, walk and use hands and fingers to operate a
computer keyboard, mouse, and telephone to talk and hear. The
employee is frequently required to sit and reach with hands and
arms. The employee must occasionally lift and/or move up to 20
pounds.
This position requires frequent travel to attend appointments,
training sessions, staff meetings, company events and/or industry
or vendor trade shows.
May be required to utilize personal vehicle for business travel
that may result in long periods of sitting. Must maintain a valid
driver license and provide proof of current automobile insurance
coverage as set forth by Sysco.
If working remote, must have reliable internet connection and
required software to ensure timely communications. Also, have a
dedicated workspace free of any distractions, including noise, to
participate in customer or conference interactions in a
business-friendly environment.
This position may require evening and weekend work depending on
customer needs.
Keywords: Sysco, La Mesa , Sales Consultant II - Sacramento County, Sales , Corona, California
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