IS FIELD SUPPORT TECHNICIAN
Company: APR Consulting
Location: San Diego
Posted on: October 17, 2024
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Job Description:
IS Field Support Technician
APR Consulting, Inc. has been engaged to identify a IS Field
Support Technician
Location: San Diego, CA 92103
Position: IS Field Support Technician
Pay Rate: $27.80/hr
Duration: 12 weeks
Expected Shift: M-F, 7:30am-4pm (Variable Shift depending on
need)
JOB SUMMARY
Provides day-to-day advanced consultation, training, instruction
and troubleshooting/problem-solving to technical staff and end
users for hardware, software, network and related computer systems,
handheld and peripheral devices and ensures their operation for
individuals and groups of computer users. Analyzes, recommends,
installs, configures and evaluates systems and tools for internal
and end user use. Develops and conducts tests of hardware and
software and reports on configurations and behavior. Develops and
provides technical documentation and training. Assesses needs and
recommends hardware and software acquisitions and upgrades.
Professional who applies acquired job skills, policies, and
procedures to complete substantive assignments/projects/tasks of
moderate scope and complexity; exercises judgment within defined
guidelines and practices to determine appropriate action. Applies
professional business/ technical support concepts to resolve
hardware, software and networking issues of moderate scope and
complexity for a broad range of applications where analysis of
situations or data requires a review of a variety of factors.
Within defined procedures and practices, determines appropriate
action. Provides escalated, broad technical support. Plans and
implements hardware and software upgrades.
Troubleshoots, resolves or appropriately triages moderately complex
network connectivity issues. May provide server administration
support to clients. Consults with users to assess and implement
file structure needs and perform data migration. Performs backup
server administration. Creates and oversees creation of complex
technical documentation. Develops and/or provides training as
needed based on consultation with users and understanding of
technology including one-on-one and small group training, FAQs,
knowledge-based entries organizational-wide and job aids to assist
users electronically.
Provides internal technical support to more junior staff members.
Assist junior staff in resolving customer problems. Tests hardware,
software and configurations and analyzes/summarizes reports of
results, drawing conclusions and making recommendations. Supports
enterprise/organizational-wide systems and analyzes system
dependencies to resolve computing problems. Provides systems
analysis support to clients. Analyzes and determines computing
needs and makes recommendations on appropriate tools (hardware,
software, peripherals). Tests systems and updates internal
documentation. May provide input to system redesign or development
efforts based on user needs.
MINIMUM QUALIFICATIONS
--- A Bachelor's Degree in related area; and/or equivalent
experience/training.
--- Professional experience, and proven success, providing
information systems support and management in a large scale
organization.
--- Experience conducting escalated, broad technical support
including hardware and software tests, analyzing test results and
producing reports of conclusions and recommendations.
PREFERRED QUALIFICATIONS
--- Experience in a healthcare environment.
--- CompTIA Network+ Certification.
Our client is the one of the largest Healthcare Staffing Provider
in the United States, to be assigned at one of their affiliated
hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof
of vaccination. However, accommodations may be made for those with
disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional
recruiting and contingent workforce solutions to a diverse mix of
clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, age, national origin, disability status,
genetic information, protected veteran status, or any other
characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your
experience is a match for this position please apply today and join
our team. We look forward to working with you!
Keywords: APR Consulting, La Mesa , IS FIELD SUPPORT TECHNICIAN, Professions , San Diego, California
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