Medicare Pharmacy Customer Service Representative
Company: VirtualVocations
Location: Fullerton
Posted on: November 8, 2024
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Job Description:
A company is looking for a Medicare Pharmacy Customer Service
Representative (CSR) to assist Medicare members with pharmacy
benefit inquiries.
Key Responsibilities
Handle inbound calls from members and providers regarding pharmacy
benefits and prior authorizations
Provide explanations of copays, coverage phases, and assist with
billing information
Record calls accurately and maintain quality and quantity
standards
Required Qualifications
High School Diploma or GED equivalent
1-3 years of call center or customer service experience
Experience in the healthcare industry is preferred
Associate degree is preferred
National pharmacy technician certification is not required
Keywords: VirtualVocations, La Mesa , Medicare Pharmacy Customer Service Representative, Hospitality & Tourism , Fullerton, California
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